Even before we could make sense of all the buzz and debate around Agentic AI, we are already hearing about super-agents. Digital Labour is turning into a reality—flanked with new questions, new possibilities and of, course, old apprehensions. Arun Balasubramanian, VP & MD, India & South Asia, UiPath is upbeat about how global leading healthcare companies like Omega Healthcare are leveraging AI-powered automation and feels that with agentic automation, the scope and impact of automating processes are set to increase significantly. Let’s see if this view holds on the user-side as well. A chat with Vijayashree Natarajan, SVP & Head of Technology, Omega Healthcare where she diagnoses many doubts about the AI workforce – with a hands-on depth.
Why is technology useful in what you do and how you do it?
Technology is the spine of what we do. It helps in transforming the industry in a big way. It’s crucial and different because here it touches human lives. It’s about innovations that make human lives better.
Point out some key pillars for a better view.
Key elements are automation, RPA, Bots and Advanced AI technologies. Technology helps in automating low-key human work, in bringing transformation with efficiencies, reduction of operational costs and more time for innovation since now humans are free of admin work.
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