
Generative AI (Gen Al) has taken center stage in today's technological landscape, reshaping industries, streamlining processes, and redefining creativity. To understand the full impact of Gen Al, we spoke with Venkatesan Vijayaraghavan, EVP and Global Head - Technology Service Lines, Virtusa. In this insightful conversation, he shares how Gen AI is driving innovation, its influence on industries, ethical considerations, and what the future holds for this transformative technology.
The Impact of Gen AI on Industries
Over the last three years, Gen AI has changed the game for industries, opening new ways to generate text, images, music, and video formats. Companies across all sectors are diving into its promise to increase productivity, efficiency, and cost savings, enhance personalization, boost creativity, reduce human bias, and augment data, among other benefits. Some of the most exciting and innovative applications include:
Accelerating drug discovery Generative AI is enabling scientists to predict how molecules will interact with biological systems, opening the doors to advanced medicine.
Personalized content creation Businesses are using Al-driven insights to boost engagement through targeted campaigns, leading to more personalized ads, emails, and posts.
Human-like customer service Generative Al-powered chatbots handle complex queries, offer personalized assistance, and provide round-the-clock support.
Human-centered design - Generative AI is being used to build more accessible digital experiences, ensuring people with disabilities can interact with technology more seamlessly.
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